The paid fees are transferable provided you find your own replacement before RSVP closes. To avoid all misunderstandings: “find your own”, means you cannot use KLH Meetup web pages to "advertise". It is the participant's onus to find their own replacement and to make their individual financial arrangements. Do keep us updated. 


If you are able to find a replacement, a RM50 administrative fee is applicable to process the transfer. 


If you are unable to find your own replacement, the following scheme will apply provided that the payment schedule has been strictly respected.

Cancellation

Possible refund

If less than 6 participants

Full refund

Before 1/10/24

No refund for Commitment Fee

Up to 75% of Deposit

Between 1/10/24 and 31/10/24

No refund for Commitment Fee

Up to 50% of Deposit

Between 1/11/24 and 30/11/24

No refund for Commitment Fee or Deposit

Up to 80% of paid instalments

Between 1/12/24 and 31/12/24

No refund for Commitment Fee or Deposit

Up to 60% of paid instalments

Between 1/1/25 and 31/1/25

No refund for Commitment Fee or Deposit

Up to 40% of paid instalments

Between 1/2/25 and 28/2/25

No refund for Commitment Fee or Deposit

Up to 20% of paid instalments

On or after 1/03/25

No refund whatsoever


Important:

  • If you do not make payments of Deposit or any Instalments when they become due, we reserve the right to cancel your booking. You will be notified by e-mail, and refunds will be made according to the table above.

  • If, before our departure, external factors make it not permissible, possible, safe or practical for us to proceed with our itinerary, we will be forced to cancel the trip. If this happens we will do the utmost to recuperate the paid monies. We can only refund the recuperated sums.

  • If after our arrival in Lombok, external factors make it not permissible, possible, safe or practical for us to proceed with our itinerary, we reserve the right to amend the itinerary with no promise of any refund.